Privacy Policy

Last updated: Oct/15/2023

This Privacy Policy describes how J.S.M (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jsmstore.shop (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When changes are made, we will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. The type of information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use any information we collect to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect the Services and our users.

 

What Personal Information We Collect

1. Information We Collect Directly from You

Information you submit to us may include:

  • Basic contact information: name, address, phone number, email
  • Order information: billing address, shipping address, payment confirmation, email address, phone number
  • Account information: username, password, security questions
  • Shopping information: items viewed, items added to cart, wishlist activity
  • Customer support information: any information you include in communications with us

Some Services may require certain information to function properly. Choosing not to provide required information may limit your ability to use specific features.

 

2. Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”), including:

  • Device information
  • Browser information
  • IP address
  • Network connection details
  • Interaction data (pages visited, actions taken)

To collect this information, we use cookies, pixels, and similar technologies. For details on cookies used by Shopify, see:
https://www.shopify.com/legal/cookies

 

3. Information We Obtain from Third Parties

We may receive personal information from:

  • Service providers who support our business (e.g., Shopify)
  • Payment processors (e.g., credit/debit card details, billing address)
  • Marketing and analytics partners
  • Shipping carriers and logistics partners

We treat all third-party-provided information according to this Privacy Policy.

 

How We Use Your Personal Information

Providing Products and Services

We use personal information to process your payments, fulfill orders, manage your account, arrange shipping, handle returns, send notifications, and enable product reviews.

 

Marketing and Advertising

We may use your information to send marketing communications (email, SMS, postal mail) or to personalize advertisements on our Site and other platforms.

 

Security and Fraud Prevention

We may use your information to detect and investigate fraud or illegal activity.
If you register for an account, you are responsible for maintaining the confidentiality of your login credentials.

 

Customer Communication

We use your information to provide customer support, answer inquiries, and improve the Services.

 

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and service providers (payment processing, IT, analytics, support, fulfillment)
  • Business and marketing partners, including Shopify
  • Affiliates
  • Legal authorities, as required
  • Parties involved in business transfers (merger, acquisition, bankruptcy)
  • Third parties when you authorize disclosure (ex: shipping carriers, social login features)

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

 

User-Generated Content

If you submit product reviews or other user-generated content, this information becomes public.
We cannot control how third parties use information that you choose to make public.

 

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices, accuracy, or security of these external sites.
You should review the privacy policies of any third-party site you visit.

 

Children’s Data

The Services are not intended for children.
We do not knowingly collect personal information from users under the age of 16.
If you believe your child has provided personal information, please contact us to request deletion.

 

Security and Retention of Your Information

While we implement safeguards to protect your information, no method is perfectly secure.
We retain personal information only as long as needed to:

  • Maintain your account
  • Provide the Services
  • Satisfy legal obligations
  • Resolve disputes
  • Enforce our policies
  •  

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access / know the personal information we hold about you
  • Request deletion of your personal information
  • Request correction of inaccurate data
  • Request portability of your data
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Opt out of marketing communications
  • Limit disclosure of sensitive personal information
  • Appeal decisions related to your data requests

We may require identity verification before fulfilling certain requests.

We will not discriminate against you for exercising your rights.

 

Complaints

If you have concerns about our handling of your personal information, contact us using the details below.
Depending on where you live, you may also lodge a complaint with your local data protection authority.

 

International Users

Your personal information may be transferred, stored, or processed in countries outside your residence, including the United States.
If transferred from Europe or the UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses.

 

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at littyz.help@gmail.com